01
Too many leads
More enquiries than your team can answer.
Your AI Helpdesk.Your AI Helpdesk.
ThinkChat is multi-channel AI that answers, guides, qualifies and connects on WhatsApp and more.
ThinkChat · Live demo
L
Why we exist
AI should solve real business problems.
Practical AI built for sales and customer service—simple enough for small teams to start today.
The challenge
Growth creates pressure before it creates progress.
02
Not enough manpower
Customers wait while staff juggle operations.
03
Knowledge walks out
Turnover resets training again and again.
04
Advertising feels risky
Every missed message can mean a missed sale.
Answer
Consistent FAQs—day or night.
Guide
Goal-driven flows toward outcomes.
Qualify
Serious buyers surfaced early.
ThinkChat
Multi-channel AI that answers, guides and qualifies.
Three countries
Malaysia, the Philippines and Indonesia.
Goal-driven flows
Every chat moves toward a business outcome.
The ThinkChat difference
A goal-driven flow that adapts without losing direction.
ThinkChat adapts each response while keeping customers focused on a goal.
Discover
Understand needs and where the chat should go.
Understand
Clarify intent before the next step.
Qualify
Surface serious buyers and key signals.
Convert
Book, sell, hand over or close.
One AI agent, many doors
Meet customers wherever the conversation begins.
Ten channels. One trained AI agent.
10 channels supported
Chat Widget
Embed on your website.
Messenger
Facebook and Instagram.
WhatsApp API
Official Business API.
WhatsApp QR
Scan to connect fast.
Direct Messages.
Telegram
Telegram bot.
Viber
Viber bot.
LINE
LINE bot.
Official account.
Zalo
Official Account.
Meet ThinkChat
Answers, guides
and connects.
One assistant for sales, service and operations.
What ThinkChat can do
One conversation can complete
the next business task.
Answer
Consistent FAQ replies, every time.
Book
Calendar appointments without back-and-forth.
Sell
Guided recommendations and purchase links.
Qualify
Serious buyers flagged before handover.
Train
On-demand team onboarding.
Built for ambitious small teams
Start where you are.
Scale when you are ready.
Flexible plans for SMEs and solo entrepreneurs—trained around each business’s information, language and flow. Start with a free trial on ThinkChat.
Plan 01
Junior
Build the foundation for AI-assisted customer service.
MYR
—
3KMessages
2Agents
100KKnowledge
Included
- Coach BrainKnowledge-first AI replies
- Knowledge & FAQPDF, website & Q&A training
- Lead handoverHuman handoff
- AI FlowsWorkflow-guided paths
- AppointmentsCalendar booking
Most chosen
Senior
Handle more conversations as customer demand increases.
MYR
—
6.5KMessages
5Agents
400KKnowledge
Included
- Everything in JuniorCoach, knowledge & lead handover
- AI FlowsWorkflow-guided conversation paths
- AppointmentsCalendar booking & scheduling
- Lead FormsIn-chat lead capture forms
- Multiple categoriesDepartment knowledge groups
- Priority supportFaster response & escalation
Plan 03
Manager
Expand operational capacity and market reach.
MYR
—
11KMessages
10Agents
800KKnowledge
Included
- Everything in SeniorFlows, appointments & core stack
- Lead FormsIn-chat lead capture forms
- Multiple categoriesDepartment-based knowledge groups
- Priority supportFaster response & escalation
Capability
Junior
Senior
Manager
Coach BrainKnowledge-first replies
✓
✓
✓
Knowledge & FAQPDF, web & Q&A
✓
✓
✓
Lead handoverHuman handoff
✓
✓
✓
AI FlowsGuided conversation paths
—
✓
✓
AppointmentsCalendar booking
—
✓
✓
Lead FormsIn-chat lead capture
—
—
✓
Multiple categoriesDepartment knowledge
—
—
✓
Priority supportFaster escalation
—
—
✓
Message, agent, and knowledge limits vary by plan. Knowledge is measured in characters. Prices shown in Malaysian Ringgit (MYR). Enterprise adds custom branding and a dedicated business URL — contact us
Our direction
Local momentum.
Southeast Asian ambition.
Building trust as a practical AI partner across Southeast Asia—with ThinkChat as the starting point.
Our mission
Practical AI that small teams can use from day one.
We help SMEs across Southeast Asia answer customers faster, qualify leads automatically, and keep operations running—with AI trained on each business’s own information.
Our vision
A trusted AI partner across Southeast Asia.
To become the go-to AI solutions provider for growing businesses—with ThinkChat as the starting point and more products to follow.
Three markets connected
3 countries · partners and resellers active across the region
Malaysia
Philippines
Indonesia
●
Trust is part of the product
Practical AI should feel dependable.
ThinkChat is trained on your company’s information—not a generic model guessing at your business. You stay in control of what it knows and how it speaks.
- ✓Trained around your products, policies and preferences
- ✓Multi-language support without losing your brand voice
- ✓Conversation history and knowledge under your control
- ✓Clear handover when a human should take over
Questions, answered
Why teams choose ThinkChat
What is ThinkChat?
ThinkChat is a multi-channel AI customer service agent from Think AI (M) Sdn Bhd. It answers enquiries, guides conversations, qualifies buyers and connects them to your team—across WhatsApp, messaging apps and social channels.
Who is ThinkChat for?
SMEs and solo entrepreneurs with too many leads and limited manpower. It is built for sales, customer service and internal operations—especially teams scaling across Malaysia, the Philippines and Indonesia.
Which channels does ThinkChat support?
Chat Widget, Messenger (Facebook and Instagram), WhatsApp API, WhatsApp QR, Twitter, Telegram, Viber, LINE, WeChat and Zalo—with multi-language conversations trained on your business information.
What can ThinkChat do in a conversation?
Answer FAQs, book appointments via Google Calendar or Calendly, sell with guided recommendations and e-commerce links, qualify serious buyers, and train teams on policies and products.
How is ThinkChat different from a basic chatbot?
ThinkChat uses goal-driven flows—it can move forward, step back or switch paths while keeping each customer focused on a business outcome like booking, buying or speaking to your team.
How do I get started?
Choose a plan that fits your stage—Junior, Senior or Manager—or contact us about Enterprise for custom branding and a dedicated business URL. Request a demo and we’ll help you set up.
Let’s build what comes next
Bring ThinkChat to your business.
Talk to our AI Assistant Lia to get started.