What ThinkChat Can Automate For You

Lead Forms

ThinkChat Lead Forms capture a customer’s details and save them straight to Users → Leads — the same list your chat leads go to, so nothing sits in a separate spreadsheet.

WhatsApp AI Chat Agent

ThinkChat answers customers on WhatsApp from your own Q&A and documents — in English, Chinese or Malay, day and night.

AI Chat Agent for Customer Service

ThinkChat answers common questions instantly and brings in your team only for the conversations that need a person.

AI Chat Agent for Business

ThinkChat brings your customer conversations into one inbox — answering questions, saving leads and booking appointments automatically.

WhatsApp Automation

ThinkChat automates the busywork on WhatsApp — replying to enquiries, collecting details and booking appointments along the paths you design.

WhatsApp Appointment Booking

Customers can book in the same chat on WhatsApp: ThinkChat offers free times, takes their details and saves the booking in ThinkChat Calendar — no phone call needed.

WhatsApp Lead Automation

ThinkChat saves each customer who messages you as a lead, collects the details your team needs, and hands over when they’re ready to talk.

AI Appointment Booking

Customers ask, ThinkChat answers — then shows the free times and books the one they pick into ThinkChat Calendar.