WhatsApp AI Chat Agent
A WhatsApp AI Chat Agent That Answers From Your Own Business
ThinkChat answers customers on WhatsApp from your own Q&A and documents — in English, Chinese or Malay, day and night.
Not a chatbot: an AI Chat Agent that answers from your own business.
How it works
- Customer messages your business on WhatsApp
- ThinkChat answers from your Q&A and documents
- Guides them with menu buttons, collects details or books a slot
- Brings in your team when a person is needed
More than WhatsApp
WhatsApp is often where customers start, but it isn’t the only place they message you. The same ThinkChat agent, trained on the same Q&A and documents, also answers on Instagram, Facebook Messenger, Telegram, WeChat, LINE, Viber, Zalo, X (Twitter) and your website chat.
- Facebook Messenger
- Telegram
- LINE
- Viber
- Zalo
- X (Twitter)
- Website chat
Every conversation lands in one inbox and every customer is saved as a lead, whichever channel they used.
Why ThinkChat
Connect WhatsApp through Meta's official WhatsApp Business Platform API or a QR scan. When a customer needs a person, your team takes over in the same inbox, on any channel.
See it running in a miniature ThinkChat.
Watch the demo →